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- CHAPTER 01: Journey into Self-awareness
- CHAPTER 02: Self-disclosure and Trust
- CHAPTER 03: Establishing Goals by Identifying by Values and Ethics
- CHAPTER 04: Self-Management
- CHAPTER 05: Understanding and working with Diverse others
- CHAPTER 06: The importance and skill of listening
- CHAPTER 07: Conveying verbal message
- CHAPTER 08: persuading Individuals and Audience
- CHAPTER 09: Negotiation
- CHAPTER 10: Teams work Groups
- CHAPTER 11: Managing Conflict
- CHAPTER 12: Achieving Business results through Effective Meetings
- CHAPTER 13: Facilitating Team Success
- CHAPTER 14: Making Decisions and solving problem Creatively
- CHAPTER 15: Power and politicking
- CHAPTER 16: Networking and Mentoring
- CHAPTER 17: Coaching and providing feedback for improved performance
- CHAPTER 18: Leading and empowering self and others
- CHAPTER 19: Project Management